When Should I Contact IT Support?

Modified on Wed, Mar 19 at 9:59 AM

Practiced supports Revit and BIM workflows along with related software. For technical problems related to the functioning of your computer, please contact your IT support instead. Here are a few examples:

Contact IT Support

Revit will not start
Revit is crashing regardless of which model is open
You need to install an addon or other software such as Rhino or Ideate Tools that requires permission.

EXCEPT PYREVIT - DOES NOT REQUIRE ADMIN PERMISSIONS

Help with printers in the office
General computer issues or issues with other non-BIM software like MS Office, Adobe CC, Bluebeam Revu

Contact Practiced BIM

For access to Revit projects on ACC or to add team members.
Setting up a new project
For any Revit model issues or troubleshooting
For help using PyRevit or PyRevit tools
Using any standard add-ins like Ideate Tools
Issues with any Revit libraries or for the location of specific families.
Questions about workflows or procedures involving Revit.